Last Updated: November 1, 2024
1. Introduction
No Sugar Coating With Kelly is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nosugarcoatinwithkelly.com and use our services. This Privacy Policy also details our compliance with the Health Insurance Portability and Accountability Act (HIPAA) when we handle Protected Health Information (PHI).
2. Information We Collect
We may collect the following types of information:
· Personal Information: Including name, email address, phone number, and mailing address when you voluntarily submit it (e.g., signing up for newsletters or filling out contact forms).
· Protected Health Information (PHI): If applicable, PHI may be collected directly from clients in a secure environment as part of our coaching services. PHI may include information related to health conditions, treatment plans, and healthcare-related data.
· Non-Personal Information: Automatically collected data such as IP addresses, browser type, and access times, typically gathered for analytics and website improvements.
3. How We Use Your Information
Your information may be used for the following purposes:
· To communicate with you about our services, including responding to inquiries.
· To provide and manage our coaching services, including personalized support and resources.
· For internal analytics to improve our website’s functionality and user experience.
· To comply with HIPAA requirements when handling any PHI.
4. Sharing and Disclosure of Information
We respect your privacy and confidentiality and do not sell or share your personal information with third parties, except as follows:
· Service Providers: We may share information with third-party providers who assist with our website operations, communication, and secure storage of PHI. These providers are HIPAA-compliant and bound by confidentiality agreements.
· Legal Compliance: We may disclose information if required by law, such as in response to legal processes or government requests, and to protect the rights, property, or safety of our clients and the public.
5. HIPAA Compliance
For clients receiving health coaching services, we adhere to HIPAA guidelines for the protection and confidentiality of PHI. We take the following steps to ensure HIPAA compliance:
· Secure Data Storage: Any PHI collected is stored in secure, HIPAA-compliant systems with encryption and access control.
· Access Control: PHI is accessible only to authorized personnel.
· Transmission Security: Any electronic transmission of PHI is encrypted to prevent unauthorized access.
6. Your Rights Under HIPAA
If you are a client, you have rights regarding your PHI, including:
· Right to Access: You can request a copy of your PHI.
· Right to Amend: You may request changes to any inaccuracies in your PHI.
· Right to Request Restrictions: You can ask us to limit the use or sharing of your PHI under certain circumstances.
· Right to Confidential Communications: You can request that we communicate with you through specific channels (e.g., only through email).
· Right to File a Complaint: If you believe your HIPAA rights have been violated, you may file a complaint with us or with the Department of Health and Human Services (HHS).
7. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include secure servers, data encryption, and access restrictions.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing personal information.
9. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from children. If we learn that we have collected information from a child, we will promptly delete it.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review them regularly.
11. Contact Us
For questions or to exercise your rights, please contact us at:
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